Renting a car at Philadelphia International Airport can provide convenience and flexibility during your travels. However, before you commit to a rental car, you must ask the right questions to ensure you get the best deal and have a smooth rental experience.
Here are 20 questions you should always ask about Philadelphia airport car rental before making a purchase:
1. What is the Total Cost?
Breakdown of Fees: Ask for a detailed breakdown of all charges, including rental fees, taxes, surcharges, and additional fees like airport concession or fuel charges.
2. Are There Any Hidden Fees?
Hidden Charges: Inquire about any potential hidden fees or charges that may not be included in the initial quote, such as early return fees, late fees, or charges for additional drivers.
3. What is the Fuel Policy?
Fuel Options: Understand the fuel policy, including whether the car should be returned with a full gas tank or if you can opt for pre-paid fuel options.
4. Are There Mileage Restrictions?
Mileage Limitations: Check for any mileage restrictions or additional charges for exceeding a certain number of miles daily.
5. What Insurance Coverage is Included?
Insurance Options: Ask about the insurance coverage included in the rental, including liability coverage, collision damage waiver (CDW), and theft protection.
6. Do I Need Additional Insurance?
Additional Coverage: Determine if you need additional insurance coverage, especially if your personal auto or credit card coverage does not provide adequate protection.
7. What are the Age Restrictions?
Age Requirements: Inquire about any age restrictions for car renting, as some rental companies may have minimum age requirements or surcharges for drivers under a certain age.
8. What Types of Cars are Available?
Vehicle Selection: Find out what types of cars are available for rent, including economy cars, SUVs, luxury vehicles, and specialty vehicles like convertibles or hybrids.
9. Can I Reserve a Specific Car Model?
Car Reservation: Ask if it’s possible to reserve a specific make or model of car in advance, especially if you have preferences or particular needs.
10. What are the Pick-Up and Drop-Off Procedures?
Airport Procedures: Understand the pick-up and drop-off procedures at the airport, including where to find the rental car counters and where to return the vehicle upon departure.
11. Is there a Shuttle Service to the Rental Car Facility?
Transportation Options: Inquire about shuttle services to and from the rental car facility, especially if it’s off-site from the airport terminal.
12. Are There Additional Fees for Airport Pick-Up?
Airport Surcharge: Check if there are any additional fees or surcharges for picking up the rental car directly from the airport location.
13. Can I Add Additional Drivers?
Additional Drivers: Find out if you can add additional drivers to the rental agreement and if any fees are associated with adding extra drivers.
14. What is the Cancellation Policy?
Cancellation Terms: Understand the rental company’s cancellation policy, including any penalties or fees for canceling or modifying your reservation.
15. Is Roadside Assistance Included?
Emergency Services: Inquire about roadside assistance services offered by the rental company, including options for assistance with flat tires, lockouts, or mechanical breakdowns.
16. What are the Payment Options?
Accepted Payment Methods: Ask about accepted payment methods for the rental, including credit cards, debit cards, and cash, and if there are any restrictions or deposit requirements.
17. Can I Extend the Rental Period?
Rental Extension: Determine if you can extend the rental period and if there are additional charges or procedures.
18. What Happens in Case of an Accident?
Accident Procedures: Understand the procedures to follow in case of an accident, including contacting the rental company, documenting the incident, and filing an insurance claim.
19. Are There Discounts or Promotions Available?
Promotional Offers: Inquire about discounts or promotional offers for rental car reservations, such as loyalty programs, membership discounts, or seasonal promotions.
20. How Do I Return the Car?
Return Instructions: Clarify the return procedures for the rental car, including where to drop off the vehicle, any required paperwork, and inspection processes for damages.
Asking these questions before renting a car at Philadelphia International Airport can help you make an informed decision, avoid surprises, and ensure a hassle-free rental experience. Be sure to communicate any specific needs or preferences with the rental company to tailor your rental experience to your requirements.
