Rental Policy
Last Updated: September 18, 2024
Definitions
“Agreement” or “Rental Agreement” means all terms and conditions and provisions found in the rental agreement. “You” or “your” means the person identified as the customer elsewhere in this rental agreement, any person signing this rental agreement, any Authorized Driver and any person or organization to whom charges will be billed by us at its or the customer’s direction. All persons referred to as “you” or “your” are jointly severally bound by this rental agreement. “We”, “our” or “us” means AITF Solutions, LLC (DBA: AITF Auto Rentals). “Additional Driver” means a person we list on the front page of the rental agreement. “Authorized Driver” means the renter, any additional driver or any individual permitted by state law to operate the vehicle. For renters with a pickup location in Pennsylvania, “Authorized Drive” includes your spouse. “Vehicle”, “Car”, “SUV”, “Volkswagen”, “Hyundai”, “Dodge”, “Jetta”, “Atlas”, “Cross Sport”, “Charger” and “Elantra” means the automobile or truck identified in this Agreement and any vehicle or any vehicle to substitute for it and all its tires, tools, accessories equipment, keys and vehicle documents. “Physical Damage” means damage to, or loss of, the Vehicle caused by collision or upset; it does not include comprehensive damage or loss, such as: loss of the Vehicle due to theft; vandalism; act of nature; riot or civil disturbance; flood; or, fire. Physical Damage excludes interior burn holes, window stars or cracks not caused by collision or upset. “Loss of use” means the loss of our ability to use the Vehicle for any purpose caused by damage loss resulting from this rental. Loss of use is calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired or replaced, times the daily rental rate.
Rental Requirements
- be 21 years of age or older
- Have a valid driver’s license
- Have Full Coverage Auto Insurance - If you only have liability insurance, we provide Rental Collision Protection (RCP)
- Have a credit card in your name - If you only have a debit card please give us a call
- Pay the Required Security Deposit
We accept driver’s license from any USA state or territory. If your driver’s license is not be from the USA, we will require an international driver permit as well. Both the international drivers permit, and your Non-USA driver’s license must be presented together at the beginning of your trip
Insurance Requirements
You are responsible for all damage to the rental vehicle and/or loss you cause to other vehicles. You agree to provide auto liability and comprehensive insurance covering you, us, and the Vehicle and must remain in effect for the duration of the rental period. Comprehensive deductibles must not be more than $1,000. All drivers must carry some form of insurance to cover damages to the Vehicle in the event of an accident.
Renter’s Collision Protection is offered by AITF Auto Rentals and costs are separate from the daily rental amount. The renter understands that this product will pay for only collision damage done to this rental vehicle with a $250.00 deductible, which will be obtained from either the renter’s initial deposit and/or captured from the payment method used at the time of booking.
The Renter acknowledges that they have read, understood, and agrees to be bound by the terms and conditions of the Renter’s Collision Protection, which are provided to the renter here.
The renter will be liable for any damage caused to the rental vehicle which is not covered by applicable insurance policy. This includes, but is not limited to, damage caused while driving under the influence, speeding, and driving in violation of applicable state and local laws or ordinances.
Use of the Vehicle
Age Restrictions
- Renter must present a valid, acceptable credit card and a valid driver’s license, both in the renter’s name.
- Renters between the ages of 21-24 will be charged an additional per day underage surcharge. If you do not select the underage extra selection upon checking out, the additional surcharge will be added to your quoted online rate.
Additional Drivers
All additional drivers will be subject and must meet the same rental and age requirements as the renter. Additional drivers must be present with the renter at the time of pickup. AITF Auto rentals does not charge a fee for additional drivers but we do have a limit of only two additional drivers per rental contract. The only additional drivers allowed on a non-credit card deposit is a spouse or domestic partner.
Driving Record
- Invalid, suspended or revoked license
- One or more convictions for reckless driving within 48 months
- One DUI, DWI or DWAI conviction within 48 months
- Failure to report an accident/leaving the scene of accident within 48 months
- Possession of stolen vehicle or use of a vehicle in a crime
- Expired license
- Three or more convictions for moving violations within 24 months (excluding seatbelt violations)
- Two or more accidents within 36 months
- Other activities that suggest an unsatisfactory driving record.
Mileage Policy
All rental contracts come with a mileage allowance of 250 miles per day. There will be a $0.99/mile charge for any mileage overages. If you happen to need more miles than what is allowed, please contact us prior to your trip. Unlimited mileage is something that we offer and can be found at checkout under “Trip Add Ons”.
Smoking Policy
Pet Policy
No Pets are allowed in any of our vehicles due to safety concerns (allergies, etc.) of future renters.
Late Policy
- 31 minutes – 2 hours late = ½ Day Charge
- More than 2 hours late = 1 Day + $50* late return fee.
- AITF Auto Rentals reserves the right to deduct the additional and late return fee from the deposit.
Your Personal Property
Payment & Security Deposit
Payment is due upon booking to reserve the date/time chosen. Refundable security deposits are held at the time of pickup and start at $250. If you book with a debit card, deposits can be $250 or more depending on your insurance deductibles. For extended trips, an additional $250 deposit will be due every three weeks. Deposits can not be used to extend your booking. Deposits are used in the event there is damage, tolls, tickets, fuel reimbursement, or fees not included in the rental agreement.
Any other unsatisfied expenses incurred on the trip will be charged by AITF’s Auto Rentals to the renter’s card on file.
The renter is responsible for replacing the missing fuel. If not, the fuel receipt plus $20 convenience fee will be deducted from the deposit at the end of the trip.
Security deposits are returned to the same card used, 30 days following the trip end to ensure tickets that arrive by mail will be paid. Yet, every transportation authority has a different billing cycle, which means Stealth Auto Rentals may not receive the ticket and send you an invoice until several months after your trip ends. That means your host may not receive notice of a ticket until long after your trip has ended. In the event of a ticket being received months after the trip has ended, Stealth Auto will contact the renter directly for payment. The renter must agree that they are still responsible for paying the fine. All fines received will be plead guilty. Stealth Auto will not dispute fines on the renter’s behalf, with the billing agencies. Non payment after two notices will result in forwarding information to our collection agency.
Charges
You will pay us, or the appropriate government authorities, at or before the conclusion of this rental, or on demand, all charges due to us under this Rental Agreement, including the charges and fees shown on the Face Page of the Rental Agreement, and but not ‘limited to: (a) time and mileage for the period you keep the Vehicle, or a mileage charged based on our experience the odometer is tampered with or disconnected; (b) charges for additional drivers; (c) optional products and services you purchased; (d) fuel; if you return the Vehicle with less fuel than when rented; (e) applicable taxes; (f) all parking, traffic and toll violations, fines, penalties; forfeitures, court costs, towing, impound and storage charges and other expenses involving the Vehicle assessed against us or the vehicle, unless these expenses are our fault; (g) $150. Pius $5/mile for every mile between the renting drop off location selected and the place where the Vehicle is returned, repossessed or abandoned plus all other expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of Agreement; (h) all costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this Rental Agreement, (i) a 2% per month late payment fee , or the maximum amount allowed by law (if less than 2%) on all amounts past due; C) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason; and (k) a fee to clean the Vehicle if returned substantially less clean than when picked up by the renter.
Errors in Rental Charges
Cancellation Policy
Cancellations made 7 days or more prior to the start of the trip will receive a 100% refund.
Cancellations make between 6-3 days prior to the trip stating will receive a 50% refund.
Any trip canceled 36 hours prior to the start of the trip will not receive a refund.
Once a trip has been booked, we lose the opportunity to rent to someone else which is why a 7-day advance notice is always best for all parties of this agreement.
Connected Vehicle & Location Data
- To provide certain aspects of our services to you e.g. remote lock/unlock, remote disable engine/cancel ignition, and automatically transmit vehicle data such as location, odometer, fuel level and other data during the rental;
- To manage your Vehicle rental e.g. start your rental, exchange or upgrade your Vehicle;
- To enable us to better understand how our Vehicles are being used;
- To optimize our operations;
- To assist in the handling of any liability or property damage claims;
- To provide roadside assistance services;
- To assist in the recovery of Vehicles which are overdue, lost or reported stolen, or suspected of being lost or stolen;
- To develop new products and services and enhance our existing products and services;
- To respond to requests from law enforcement and/or regulatory authorities;
- As necessary to defend, protect or enforce our rights in connection with the use of our products and/or services,
- To protect the rights and/or property of AITF Auto Rentals, LLC or third parties;
- When we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or in other circumstances in which we reasonably believe our Vehicles are being or have been used in violation of law or otherwise in the commission of a crime; and
- To comply with law. Connected Vehicle Data is collected, used, retained & disclosed for purposes stated above.
Damage Policy
Condition and Return of Vehicle
Breach of Agreement
The acts listed here are prohibited uses of the rental vehicle. Any loss or damage that (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction; (b) is caused by anyone under the influence of prescription or non-prescription drugs or alcohol; (c) is caused by anyone who obtained the Vehicle or extended the rental period by giving us false, fraudulent or misleading information; (d) occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation; (e) occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test or contest; (f) occurs while teaching anyone to drive; (g) occurs while carrying dangerous or hazardous items or illegal material in or on the Vehicle; (h) occurs outside the geographic limitations indicated on the reverse; (i) occurs when it is loaded beyond its capacity; (j) occurs as a result of driving the Vehicle on unpaved roads; (k) occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment; (l) occurs while transporting children without approved child safety seats as required by law; (m) occurs when odometer has been tampered with or disconnected; (n) occurs when the vehicle’s fluid levels are low, or It is otherwise reasonable to expect you to know that further operation would damage the vehicle; (o) results from inadequately secured cargo; ( p ) where applicable, Is caused by anyone who lacks experience operating a manual transmission; (q) is a result of your willful, wanton or reckless act or misconduct; (r) occurs and you fail to summon the police to any accident involving personal injury or property damage; or, (s) is caused by an animal transported in the Vehicle; breach this agreement. You waive any recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this agreement.
Rental, Indemnity and Warranties
Modifications of Agreement
Waiver; Jurisdiction
Severability
Collections
If you do not pay all amounts due to us under this Agreement upon demand, including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of the vehicle including, without limitation, payment for loss of or damage to the car, rental charges, parking, red light and traffic fines and penalties, toll charges, towing, storage and impoundment fees, we will take the following actions: a) You agree to pay a late charge of 2% per month on the past due balance or the highest rate permitted by applicable law, whichever is less (collectively, “Charges”). b) You agree to also pay for any costs that we incur in seeking to collect such Charges including, without limitation, court costs and attorney’s fees in addition to any administrative fees, cost recovery, insufficient funds fees and collection fees (collectively, “Costs”)